| Issue ID | 1496650 |
| Internal NHTSA # | 11128546 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | GLE350 |
| Model Year | 2018 |
| File date | 01/08/18 |
| Component | VEHICLE SPEED CONTROL |
| Product type code | VEHICLE |
| Description of the problem | Cruise control speed cannot be cleared unless car is stopped and engine turned off. Once speed is set, the cruise control can be disengaged, but the speed set cannot be canceled. Example, speed is set at 65mph. If cruise control is disengaged, and then engaged again, it will automatically accelerate to 65mph. The only way to decrease speed is to repeatedly tap the lever to decrease speed by 5mph/tap. This is unsafe and very disconcerting if you are trying to set the cruise for a lower speed speed than previously set. I confirmed this problem to mercedes on august 10, 2018. |
| Vehicle Mileage at Failure | 300 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | HOT SPRINGS, AR |
| VIN pattern | 4JGDA5HB6JBXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |